SMS and email

Tyre shop SMS software with usage you can actually see

Tyre shop SMS software sends SMS and email to customers from inside the platform: booking confirmations, job updates, invoice delivery and follow-ups, all through one queue. Every plan includes a monthly SMS allowance with clear usage tracking. You only pay for what you send over, so you always know what went out and what it cost.

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14-day free trial. No credit card. 50 free SMS to get started.

Every plan includes a monthly SMS allowance: 30 on Starter, 100 on Professional, 500 on Enterprise. Email is built in on every plan, with no per-email charge. SMS over your allowance is billed at A$0.12 per message through Stripe.

Notification settings choosing SMS or email per customer-facing event
Why SMS and email

What you get

One message queue

Booking confirmations, job updates, invoice delivery and follow-ups all flow through a single queue, so every message to a customer sits in one place.

Built-in SMS

Text messages are sent from inside the platform, with a monthly allowance on every plan and usage you can see, so there are no surprises.

Pay only for overage

Go over your allowance and extra messages are billed at A$0.12 each through Stripe. You never pay a flat fee for messages you did not send, and it is never sold as unlimited.

Built-in email

Transactional and branded emails are sent from inside the platform, with no separate mail server for you to run and no per-email charge.

How it works in your shop

SMS and email in practice

Email domain setup for sending from your own address
One queue

Every customer message in one place

Confirmations, reminders, invoice delivery and follow-ups all run through one queue, whether they go by SMS or email. The counter can see what was sent and when, so nobody double-messages a customer.

  • Booking, job, invoice and follow-up messages
  • SMS and email in the same queue
  • See what was sent and when
  • Respects each customer contact preference
  • Automated Google and Facebook review requests with tracking
Service reminders scheduled by date and odometer, sent by SMS or email
Clear usage

An SMS allowance you can see, never sold as unlimited

Every plan includes a monthly SMS allowance: 30 on Starter, 100 on Professional and 500 on Enterprise. Usage tracking keeps you across your balance, and anything over the allowance is billed at A$0.12 per message through Stripe at the end of the cycle.

  • Monthly allowance: 30, 100 or 500 SMS
  • Clear usage tracking on your balance
  • Overage at A$0.12 per message via Stripe
  • Never a flat fee for what you did not send
Invoice detail with line items, totals, payment history and send actions
Stay compliant

Spam Act compliant customer messages

SMS and email use the same built-in message queue that powers your reminders and confirmations. Every message respects the customer opt-out, so your comms stay Spam Act 2003 compliant.

  • Built-in SMS and email
  • No per-email charge
  • Opt-out respected on every message
  • Spam Act 2003 compliant comms
  • Email and SMS campaigns to filtered customer lists
How it works

Up and running with SMS and email

  1. 01

    Write the message

    Send a booking confirmation, a job update, an invoice or a follow-up to a customer straight from the platform.

  2. 02

    Pick SMS or email

    Choose SMS or email. The message respects the customer contact preference and opt-out.

  3. 03

    Track your usage

    Usage tracking keeps you across your SMS balance, and anything over your allowance is billed at A$0.12 each through Stripe.

FAQ

SMS and email questions

Is SMS unlimited?

No. Every plan includes a monthly SMS allowance, 30 on Starter, 100 on Professional and 500 on Enterprise, and messages over the allowance are billed at A$0.12 each through Stripe. SMS is never sold as unlimited.

Is email included?

Yes. Email is built in on every plan, with no per-email charge. You can send invoices, receipts, quotes, booking confirmations and reminders without running your own mail server.

Can I see how many messages I have used?

Yes. Usage tracking keeps you across your SMS balance through the month, so you always know where you are against your allowance.

Are messages Spam Act compliant?

Yes. Every message respects the customer opt-out, and opt-outs are tracked, so your comms stay Spam Act 2003 compliant.

See SMS and email in your own shop

Start a 14-day free trial of TyreShop Software and run SMS and email alongside the rest of the platform. No credit card required.

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14-day free trial. No credit card required.